I think yesterday was one of the most depressing tech support sessions I ever had.
The topic doesn't actually matter much but the absolute lack of basics was just crushing. And I had to do all that over the PHONE! :neofox_cry_loud:
Operating System: Windows 7
Right clicking: ❌
Opening File Explorer: ❌
Returning to the desktop: ❌
Pressing any kind of button combination: ❌
Using the Start-Menu: ❌
I'm not even joking! I spent almost an hour alone trying to explain to them how to open their USB stick to check for a file Dx
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